Refund policy

Returns & Refunds

At Porch & Clover, each item is made especially for you when your order is placed. Because our products are made to order, we generally do not accept returns or exchanges for incorrect size or color selections, changes of mind, or buyer’s remorse.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery. Include your order number and clear photos showing the issue. Once reviewed, we will work with you to make it right, which may include a replacement or refund when appropriate.

Order Changes & Cancellations

Because orders may enter production shortly after they are placed, changes or cancellations cannot be guaranteed. Please contact us as soon as possible if you notice an error with your order.

Sizing

Please review the product’s size guide carefully before ordering. Since each item is made to order, we cannot offer returns or exchanges for ordering the wrong size unless the item itself is defective or incorrect.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Questions or Order Issues

If you have a problem with your order, please contact Porch & Clover through our Contact Us page. We want you to love what you ordered and will do our best to help with any qualifying issue.